HELIOS Tech Info #071

HELIOS Services not starting on HP-UX 11

It can happen that HELIOS services on HP-UX 11.00 or 11.11 do not start and the "srvsrv" process does issue the system messages:

srvsrv[]: Authentication failed
srvsrv[]: exiting

Contact HP Support and make sure that current HP patches, esp. the "cumulative ARPA Transport patch" for your HP-UX version is installed and activated.

For HP-UX 11.00 this is at least PHNE_27886 and for HP-UX 11.11 this is at least PHNE_28089.

For questions regarding HP patches contact your HP Support representative.