CD024 Licensing Information

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Customers who have purchased a HELIOS service agreement after January 1, 2009 will need an extra licensing module to enable deployment of CD024 UB+ products. Existing UB+ keys will work. However, a registration database update must be downloaded and unpacked to “HELIOSDIR” (usually “/usr/local/helios”).

The following steps are required to prepare CD024 activation

  • Verify that a valid HELIOS service agreement for CD024 is / was registered
    You can check if you are qualified to use CD024. Check »
  • Enter the serial number for each registered HELIOS product, i.e. EtherShare, PCShare, WebShare, ImageServer, PDF HandShake, PrintPreview, Base (Windows)
  • Repeat this procedure for each registered HELIOS product (EtherShare, PCShare, WebShare, ImageServer, PDF HandShake, PrintPreview)
  • If one or more products are not covered by service agreement, CD024 cannot be installed. Please contact your reseller for ordering options
    After a new service agreement order has been submitted, please allow one week of processing time. This is because orders are passed from the end-user to the reseller to the distributor to HELIOS, and back.

The following steps are required to install the updated registration database

  • Download the registration database from www.helios.de/serials.tgz
  • Log in as “root” on UNIX, on Windows open a command terminal as “Administrator”
  • After installing CD024, transfer “serials.tgz” to “HELIOSDIR”
  • Unpack the archive on UNIX:
    # cd /usr/local/helios
    # bin/htar -xzf serials.tgz 

    Unpack the archive on Windows:
    # cd 'Program FilesHelios'
    # binhtar -xzf serials.tgz

    Note: If your browser (e.g. Safari) automatically uncompresses the “.tgz” archive to “.tar” during the download, use the following command:
  • Unpack the archive on UNIX:
    # cd /usr/local/helios
    # bin/htar -xf serials.tar
  • Now you are ready to use CD024

Mixed installation of CD023 and CD024 is not supported

CD024 includes major product upgrades with many enhancements and new capabilities, therefore all HELIOS products must be installed from CD024, a mixed installation of CD023 and CD024 product versions will not work!